Are customers facing issues while applying coupon code at the checkout page?
This usually happens when you have set up the discount code in Conversions but you have not enabled it at your Shopify store settings.
🔧 Set up a coupon code in Conversions
- Enable coupon codes in Conversions
- Publish changes
🔧 Set up discount codes in Shopify
- Go to Shopify > Discounts > Create discount > Discount code
- Enter the coupon code set up in Conversions > Define the other triggers > Save discount code